Terms and Conditions
General Terms and Conditions (GTC) of StyleBand
1. Scope
The following General Terms and Conditions (GTC) apply to all orders placed via our website. The offer on this website is aimed exclusively at consumers residing in Switzerland (hereinafter "customer").
A consumer is defined as a natural person who maintains business relations with StyleBand that cannot be attributed to their commercial or independent professional activity. Orders in quantities that are not usual for households can be rejected without justification.
StyleBand reserves the right to change these terms and conditions at any time. The version of these terms and conditions valid at the time of the order is decisive and cannot be changed unilaterally for this order. Customer conditions that conflict with or deviate from these terms and conditions will not be recognized.
The operator of this website is StyleBand GmbH
2. Information on this website
StyleBand contains information about products and services. Price and product range changes as well as technical changes are reserved. All information on www.styleband.ch (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are for illustration purposes and are to be understood as approximate values and are non-binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. StyleBand endeavors to provide all information and details on this website correctly, completely, up-to-date and clearly arranged, but StyleBand cannot provide any guarantee for this, either expressly or implicitly.
All offers on this website are subject to change and are not to be understood as binding offers.
StyleBand cannot guarantee that the products listed are available at the time of ordering. Therefore, all information on availability and delivery times is without guarantee and can change at any time and without notice.
3. Prices
The sales prices indicated on StyleBand represent final prices. The prices are net and in Swiss francs (CHF).
Unless otherwise stated, any shipping costs will be charged additionally and must be paid by the customer. Shipping costs are shown separately in the ordering process.
Technical changes, errors and misprints remain reserved; in particular, StyleBand may make price changes at any time and without prior notice.
4. Conclusion of contract
The products and prices on this website are non-binding offers.
By placing an order via this website, including acceptance of these terms and conditions, the customer makes a legally binding offer to conclude a contract. StyleBand then sends an automatic order confirmation by email, which confirms that StyleBand has received the customer's offer. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal.
The contract is concluded as soon as StyleBand sends a declaration of acceptance by email, confirming the dispatch of the ordered products or services.
Orders will only be delivered after full payment has been received (exception: delivery against invoice) and provided the goods are available. If it turns out that the ordered goods cannot be delivered or cannot be delivered in full, StyleBand is entitled not to accept or execute the order or to only accept it in part. In such a case, StyleBand will inform the customer by email. If StyleBand has already received the customer's payment, the payment will be refunded to the customer. If no payment has yet been made, the customer is released from the obligation to pay.
5. Payment options and retention of title
The customer has access to the payment options specified during the ordering process.
StyleBand reserves the right to exclude customers from certain payment options or to insist on payment in advance without giving reasons.
The products delivered to the customer remain the property of StyleBand until full payment has been made.
6. Delivery, obligation to inspect, notification of defects and return
Deliveries will be sent by post or courier to the address indicated by the customer in the order.
StyleBand endeavours to keep delivery times as short as possible. However, any delivery times stated in the order confirmation are non-binding. StyleBand is entitled to make partial deliveries. In this case, the customer will only be charged for shipping costs once.
The invoice will be sent, if delivery against invoice is offered, by email or by post at StyleBand’s discretion.
If the delivery cannot be made or if the customer refuses to accept the delivery, StyleBand may terminate the contract after notifying the customer by email and observing a reasonable grace period and invoice the costs for the effort.
The customer is obliged to inspect the delivered goods immediately after receipt of the delivery and to report any defects for which StyleBand provides a guarantee immediately in writing by letter or email to the address in the imprint.
Returns to StyleBand are at the customer's expense and risk. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address specified by StyleBand.
If StyleBand's inspection reveals that the goods do not have any detectable defects or that they are not covered by the manufacturer's warranty, StyleBand may charge the customer for the costs of returning the goods or any disposal.
7. Right of withdrawal
The customer is granted a right of cancellation for 14 calendar days after receipt of the goods. This deadline is deemed to have been met if the customer sends the written cancellation by email or letter (address as per imprint) and sends the goods to StyleBand within the deadline. The cancellation does not require any justification.
Exercising the right of withdrawal will result in the contract being reversed. The customer must return the goods within 14 calendar days of receipt in their original packaging, complete with all accessories and together with the return form to the return address provided by StyleBand. Returns to StyleBand are at the customer's expense and risk. Any payment already made will be refunded to the customer within 10 calendar days, provided that StyleBand has already received the goods back or the customer can provide proof of shipment.
StyleBand reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the loss in value from the purchase price already paid or to invoice the customer.
8. Return conditions:
The customer has the right to return the goods within 14 days of receipt without giving any reason. To save time, we recommend placing a new order directly when making an exchange. Return the original item and re-order the desired item. The refund for the returned item will be made within 5 working days of receipt and inspection of the return. The return shipping costs are to be borne by the customer unless the item is defective or incorrectly delivered.
9. Warranty
StyleBand endeavours to deliver goods of impeccable quality. In the case of defects reported in a timely manner, StyleBand guarantees that the item purchased by the customer is free of defects and functional during the statutory warranty period of usually two years from the delivery date. It is at StyleBand's discretion to provide the guarantee through free repair, equivalent replacement or by refunding the purchase price. Other warranty rights are excluded.
The warranty does not cover normal wear and tear, the consequences of improper handling or damage by the customer or third parties, or defects that are due to external circumstances.
StyleBand is unable to provide any assurances or guarantees that the data is up-to-date, complete and correct, or that the website, its functionalities, integrated hyperlinks and other content will be available at all times or without interruption. In particular, it is neither assured nor guaranteed that the use of the website will not infringe the rights of third parties who are not owned by StyleBand.
10. Liability
StyleBand excludes all liability, regardless of its legal basis, as well as claims for damages against StyleBand and against any auxiliary persons and vicarious agents. In particular, StyleBand is not liable for indirect damage and consequential damage, lost profits or other personal injury, property damage or purely financial loss suffered by the customer. Further mandatory legal liability, for example for gross negligence or unlawful intent, remains reserved.
StyleBand uses hyperlinks only to simplify the customer's access to other web offerings. StyleBand cannot know the content of these web offerings in detail, nor can it accept liability or other responsibility for the content of these websites.
11. Data protection
StyleBand may process and use the data recorded during the conclusion of the contract to fulfill the obligations arising from the purchase contract and for marketing purposes. The data necessary to fulfill the service may also be passed on to commissioned service partners (logistics partners) or other third parties.
The data protection regulations can be viewed in detail at the following link: https://www.styleband.ch/pages/datenschutzerklaerung
12. Partial invalidity
Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
13. Further provisions
StyleBand expressly reserves the right to change these Terms and Conditions at any time and to put them into effect without notice.
In the event of disputes, Swiss substantive law shall apply exclusively, excluding conflict of law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
The place of jurisdiction is the location/headquarters of StyleBand or the place of residence of the consumer.
14. Contact
StyleBand GmbH
St. Leonhard-Strasse 65
9000 St. Gallen
Switzerland
Email: info@style-band.ch
(Version 17 May 2024)